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SECURE SHOPPING AT SETWEAR.COM.AU
Setwear Australia guarantees Complete Security when ordering online. Rest assured that your privacy will not be compromised.
If you have any questions about our privacy statement, the practices of this site, or your dealings with our Web site, you can contact us at:
Phone - 07 5596 3595
Fax - 07 5596 0153
Mail to:
Setwear Australia
PO Box 3262
Nerang BC QLD 4211
Business Hours: Monday through Friday, 9.00 a.m. to 5:00 p.m. (EAST)
If at any time you are not absolutely satisfied with our products, please let us know. We want you to be a Setwear customer for life.
SETWEAR WARRANTY:
All Setwear products are warranted against defects in material or workmanship for 90 days from the date of purchase. This warranty is only valid with original receipt of purchase. Normal wear and tear, damage due to misuse, alteration to the product or negligence are not covered under Setwear’s warranty.
As required by law, please make sure that products returned for warranty are washed
HOW TO MAKE YOUR WARRANTY CLAIM:
Please telephone Setwear Customer Satisfaction Department to receive a Return Authorization Number (R.A. Number) and further instructions. Pack your product in a cardboard box and use a shipping service that offers both insurance and tracking to ensure a safe delivery of your product. Setwear is not responsible for packages lost in transit.
Please include the following information in your return package:
1. Setwear Return Authorization Number;
2. Your name, return address and telephone number;
3. A brief description of the problem and service you are requesting;
4. A copy of the sales receipt.
Reference your assigned Return Authorization Number on the outside of your package. Failure to do so may cause a delay in processing your claim.
WARNING! Setwear Gloves are not flame proof or fire retardant. Do not expose to extreme abrasion, open flame or sparks from grinding and welding.
For more information on Setwear warranty policy or general information on our product, please contact Setwear Customer Satisfaction Department. A representative will assist you in identifying your Setwear product and determine the best course of action for your warranty claim. Thank you.
Business Hours: Monday through Friday, 9.00 a.m. to 5:00 p.m. (AEST)
Phone: 07 5596 3595
Address:
Setwear Australia
PO Box 3262
Nerang BC QLD 4211
ORDERING FROM OUTSIDE AUSTRALIA:
The shipping cost varies with the destination, weight of the package and shipping method: UPS or Postal Service. We accept Visa, MasterCard, and AMEX for payment of phone and fax orders. If you are going to order by fax, just select your items online, print out the "Shopping cart" page and be sure to include your shipping address, billing address, credit card number and expiration date.
Prices for products shipped internationally are different from those shown on our website.
Please contact us by email, phone or fax for pricing information before placing your order.
SHIPPING HOLIDAYS
Setwear’s Mail Order and its carriers will not be shipping or delivering on:
Good Friday & Easter Monday
Anzac Day
Queens Birthday
Labour Day
Christmas Day
Boxing Day
New Year's Day
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